First impression is the last impression is often considered to be true for a reason. It leaves an ever-lasting impact. It is often said that maximum attrition occurs with-in first few months of joining, when the new coming employee does not feel resonance with Organisational culture and growth prospects. Ob-boarding a new employee or transitioning an existing employee into a new project, process, or work profile is very sensitive activity and should not be taken for granted as simple plug-n-play.
Right from envisioning end-user experience to hand-holding internal team members with on-the-job training on delivering awe-striking experience and delight in beginning something new. Not just eliminating apprehensions and ambiguity, but building on extensively on hope and enthusiasm. Not just sharing clarity on what needs to be done and how, but also building ownership in co-creating the whats and hows inviting their expertise and ideas, leads to sustainable association and commitment.